TERMS OF SERVICES

FOR PERMIT ACQUISITION SERVICES FROM PERMITPULLING.COM

SERVICES PROVIDED:

Refer to the “Scope of Services” section of this Agreement

FEES:

PermitPulling.com’s permit acquisition services will be billed with an initial fee, which will be determined and due once the intake form is submitted and reviewed. Following the initiation of the permitting process, clients will be billed on a “time and materials” basis at the rates indicated in the “Fee Schedule” section of this Agreement.

PAYMENT SCHEDULE:

Invoices for the initial fees are due prior to the permit application being submitted to the municipality, and all other fees are due on the second and fourth Mondays of the month. Invoices are due upon receipt and are subject to late penalties after 30 days.

SCOPE OF SERVICES:

PermitPulling.com agrees to perform the following scope of services for the project address and/or lot number referenced in the client intake form:

Make inquiries to government agencies/municipalities to determine project requirements.
Submit necessary documents to agencies for review.
Regularly perform status checks until plans are approved or corrections are specified.
Deliver revisions to the client/contractor/architect and then resubmit to each appropriate agency.
Gather all paperwork for the final sign-off.
FedEx, UPS, USPS, or hand deliver permits

ADDITIONAL SERVICES:

Any additional or miscellaneous services will be billed according to the Fee Schedule.

FEE SCHEDULE:

Permit Initiation Fee: $147
Permit Acquisition Processing Services Beyond the Initial 3 hrs: $49/hr
Delivery/Processing Miles (Permits, Cards etc.): $49/hr + $0.50/Mile
Reimbursable Expenses (Prints, Mail, Copies etc.): Cost + 25%
Miscellaneous Expenses: Cost + 25%

AUTHORIZATION STATEMENT:

 By accepting our Terms of Services and submitting payment, you agree that you, having lawful authority, authorize IronShore Investments LLC d/b/a PermitPulling.com to research, prepare, apply, and pay fees associated with a permit request on your behalf, as required by the jurisdiction where the permit is being applied for or where the project is located, and/or the authority having jurisdiction (AHJ) for the project location in this regard, authorizes PermitPulling.com to serve as an agent of you and/or your company.

DISCLOSURE STATEMENT :

PermitPulling.com has no affiliation with the municipality where the permit is being requested or where the project is located and/or the authority having jurisdiction (AHJ). PermitPulling.com provides services on a work-for-hire basis to individuals, businesses or contractors that aid in the research of code requirements, zoning ordinances, and obtaining of construction or sign-related permits.

The initial fee charged is paid directly to PermitPulling.com for the service requested. Additional fees required by the municipality or County and/or the authority having jurisdiction (AHJ) will be invoiced separately.

CANCELATION / REFUND POLICY:

Cancellations emailed to [email protected] within four (4) hours of submission of initial payment will receive a refund of the price paid, minus $49 for efforts underway. Requests received after four hours from the time of submission will not be refunded. 

HOLD HARMLESS STATEMENT :

You and/or your company agrees to hold harmless, protect, and defend, IronShore Investments LLC d/b/a PermitPulling.com, its affiliates, directors, officers and employees from and against any and all suits, actions, penalties, damages, losses, liabilities, costs and judgments arising as a result of or in connection with any claim relating to the rendered products or services of PermitPulling.com rendered for your order.

OUR COMMITMENT TO FIGHT FRAUD & ABUSE :

If a chargeback is attempted as a means of attaining a refund, PermitPulling.com will provide the bank and/or credit card issuer with a digital record of all actions taken and acknowledgements approved by the user who made the request.

Under no circumstance will a refund be issued for any payments made by PermitPulling.com to the building department and or the (AHJ) Authority Having Jurisdiction over matters pertaining to this permit service request.

THE CLIENT AND PERMITPULLING.COM AGREE THAT THE FOLLOWING PROVISIONS SHALL BE A PART OF THEIR AGREEMENT:

1. The Client understands that it may not be possible to acquire a building permit for which the client and/or his/her agents have submitted an application due to a variety of factors outside the influence of PermitPulling.com. The Client understands that any fees paid for plan reviews (processing service or municipal) are not refundable once a plan review has commenced. The municipality’s acceptance of plan review fees is no assurance that a permit will be issued.

2. The Client binds themselves, their partners, successors, executors, administrators, and assigns to this agreement.

3. Late payment of bills by the Client constitutes damage to PermitPulling.com. The Client shall pay PermitPulling.com an additional late payment charge of 15% of the unpaid balance per month on overdue bills to account for said damage. This late payment charge will begin to accrue 30 days after the original invoice.

4. Failure to pay bills by the Client for over 90 days will result in a lien being placed on the Property (located at “Property Address”) with all expenses and legal fees for preparing the lien added to the sum total of all outstanding debts and late penalties, which shall be recorded against the Property.

5. In the event that the permit application is suspended, abandoned, or terminated for any reason, the Client shall pay PermitPulling.com for all accrued costs and services related to the Project.

6. In the event of a dispute regarding the interpretation or enforcement of this Agreement, including any alleged failure to perform, omission, or negligence, the parties agree that the forum for said dispute shall be New Haven County, Connecticut. The Client agrees to defend, indemnify, and hold harmless PermitPulling.com and all of its personnel from and against any and all claims, damages, losses, and expenses (including reasonable attorney fees) arising out of or resulting from the performance of the services, provided that any such claim, damage, loss, or expense is caused in whole or in part by the negligent act, error, or omission and/or strict liability of the Client, anyone directly or indirectly employed by the Client (except PermitPulling.com, or anyone for whose acts any of them may be liable.

7. Services provided within this Agreement are for the exclusive use of the Client only for the specific project address(es) and/or lot number(s) indicated in the intake form.

8. PermitPulling.com’s liability for any omission, negligence, or error in any services provided under this Agreement shall be limited to reimbursement of the processing fees (not municipal fees). PermitPulling.com shall not be liable for any consequential damages, including but not limited to delays, loss of profits, use, business, goodwill, downtime, or any other damage.

9. There is no understanding or agreements except as herein expressly stated, and any modification to this Agreement must be in writing. To the extent that there is any ambiguity, this Agreement shall not be interpreted or construed against the party who drafted the provision.

ACCEPTANCE OF TERMS OF SERVICES:

By checking the “I Agree to the PermitPulling.com Terms of Services” box on the application form, you confirm that you’ve read, understood, and agree to abide by the terms and conditions outlined in this Agreement. You authorize to act on your behalf in processing permit applications and acknowledge that PermitPulling.com cannot guarantee approval. You agree to provide accurate information and indemnify PermitPulling.com from any liabilities arising from your use of our services. This Agreement constitutes the entire understanding between you and PermitPulling.com. If you do not agree, you may not proceed with the permit application process.